FAQ
Have a question?
Shipping
How long will delivery take?
If you’re in the USA, your print can arrive in as little as 4 days, ideal for a last-minute gift! For other countries, see here for estimated delivery times.
Can I track my order?
Once your order ships, you’ll receive a tracking link by email so you can follow it every step of the way.
Will my print arrive safely?
Yes. Every print is carefully packaged in protective, rigid packaging to ensure it arrives in perfect condition.
Will I have to pay tariffs?
No! All of our prints are produced and shipped from the USA, so you won’t encounter any hidden tariffs or customs fees on your order.
The price you see at checkout is the total price you pay.
Printing & Quality
What is a giclée print?
Giclée printing is a high-end process using ultra-fine ink droplets and archival pigments to achieve exceptional detail, depth, and color accuracy.
All artworks are produced as museum-quality giclée prints on premium fine art paper, designed to last for decades without fading.
Do you offer framing?
Almost every print is available in a premium oak frame, professionally assembled and delivered ready to hang straight to your door.
Will the colors match what I see online?
Every print is color-calibrated to ensure the artwork closely matches what you see on screen. Slight variations can occur due to monitor settings, but quality and accuracy are always prioritised.
Are your prints signed?
Prints are not signed. As I’m based in the UK and the majority of my customers are in the US, I fulfil orders from within the US.
This means your print can reach you faster, without unexpected import fees or tariffs, while also keeping shipping free.
Returns
Can I return my product?
Due to the made-to-order process, all sales are final unless the item arrives damaged, defective, or not as described.
In the unlikely event that your print arrives damaged or defective, a replacement will be sent free of charge.
What if my order arrives damaged?
No need to worry, if your print is lost or damaged in transit, we’ll send you a free replacement right away.
General
Is your work AI generated?
No, every piece is created digitally by hand. I spend hours researching Los Angeles architecture and history, then carefully draw each illustration in Photoshop.
It’s a process rooted in passion, not automation.
Why Los Angeles?
I first visited Los Angeles during a study abroad programme in my second year of university and immediately fell in love with the city. Growing up in a small town in the north of England, I was used to grey skies and rain.
Drawing Los Angeles became my escape, a way to capture that warmth, light, and optimism. I hope my work gives others that same sense of escapism.