Shipping & Returns
Shipping Information
We ship worldwide using a range of tracked services. You’ll receive an order confirmation and tracking email once your order is on its way, please check your spam or promotions folder just in case. Before getting in touch, kindly refer to the estimated delivery times below.
Dispatch Times
All prints are made to order:
Dispatched within 2–5 working days
Please note: These lead times may be longer during busy periods such as Christmas and Black Friday.
Shipping Costs
Shipping prices are calculated automatically at checkout, based on the destination and weight of your order.
Estimated Delivery Times
United Kingdom - 1–5 working days
United States - 5–10 working days
Canada - 5–10 working days
Ireland - 10–14 working days
Europe Zone 1 - 10–14 working days
Europe Zone 2 - 10–14 working days
Europe Zone 3 - 10–14 working days
Europe Zone 4 - 10–14 working days
Zone Breakdown
Europe Zone 1: Belgium, Germany, Netherlands
Europe Zone 2: Austria, Czech Republic, Denmark, France, Italy, Luxembourg, Poland, Slovakia, Spain, Sweden, Hungary, Monaco
Europe Zone 3: Bulgaria, Croatia, Estonia, Finland, Greece, Latvia, Slovenia, Malta, Norway, Romania, Switzerland
Europe Zone 4: Albania, Andorra, Belarus, Bosnia, Iceland, Liechtenstein, Moldova, Russia, San Marino, Serbia, Ukraine
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Refunds / Damaged Products
In the unlikely event the product arrives to you damaged, we will send a replacement free of charge, feel free to email me some pictures of the damage and we can get another one sent out as soon as possible. You will be offered a full refund if the print has sold out and can't be replaced. A replacement will also be sent out if your item happens to be lost in the mail.
Returns
Due to the limited edition nature of some of the prints, all sales are final unless there is significant damage. If you have any problems with your order, feel free to email me and I will be more than happy to help with a replacement or another solution.
Sustainability
All prints are produced using eco-friendly inks and sustainably sourced materials by Grace’s Giclee, a printers committed to reducing environmental impact. Packaging is 100% recyclable, and production practices include reusing materials, choosing FSC-approved products, and keeping carbon emissions low.
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Important Information
Delivery times are estimated and may vary depending on local postal services.
Working days exclude weekends and public holidays in both the UK and the destination country.
Customers are responsible for any import duties, taxes, or customs fees.
If your order is delayed or held at customs, please get in touch at georgetownleystore@gmail.com and we’ll do our best to assist.